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Engineering Research Guide

Contact RefWorks for help

By email: 

By phone:

+1.800-521-0600 ext. 74440

or +1.734-997-4440.
Support hours are:
Eastern Time Zone:
Monday –Friday: 8:00 am –9:00 pm ET
Pacific Time Zone: 
Monday – Friday:  5:00 am – 6:00 pm PT

More Ways to Get Help:
Submit a Support Case

Using RefWorks Collaboratively with Google Docs & Chat!


From the Catholic University Libraries page: Research Help: Citation Tools

    Make an account: Use NEW RefWorks

    RefWorks anytime:

     If you are using the old Refworks:

     make a new account with your CUA gmail account.


For more help see:


Move your citations from Legacy RefWorks

If you had an older version of RefWorks account with citations you want to keep – you can import them into New RefWorks.

You can easily import all your references from Legacy RefWorks to New RefWorks.  Your folders in Legacy RefWorks become collections in New Refworks.  

  1. Login to your New RefWorks account.

  2. Click on the "add" icon  in New RefWorks and select “Import References”.

  3. Click on the RefWorks button in the "Import from another reference manager”.

  4. You’ll be asked to “authorize” to your Legacy RefWorks account so you will need to enter your Legacy RefWorks login credentials.

  5. Your items will be imported into New RefWorks.  You will be notified if any items were NOT copied.

  6. Your research appears in the “recent” area of New RefWorks.  Note:  Importing does not remove your research from your Legacy RefWorks account – it simply copies it


GET ProQuest RefWorks Add-on for Chrome

Get the ProQuest RefWorks Add-on for Chrome here: Proquest RefWorks

Collaborate using Google Docs and RefWorks

In Google Docs: see ProQuest RefWorks under Add-ons

Click on "Cite This" to add the citation to Google Docs

See who is collaborating and open a chat box.



Screen shot of Goolge Doc with RefWorks